Insurance Division

Over 20 years specializing in progressive value creation through operational excellence and innovation execution throughout the insurance customer lifecycle.

WHY US?

Fulcrum Digital’s Insurance Division provides continuous digital strategy analysis, ideation, and implementation supported by insurance specialists with a combined team experience of over 1000 years.

We deliver innovative business approaches and enabling solutions designed to create differentiated customer experiences by leveraging expertise in insure-tech, digital engineering, and emerging technologies.

Working with us to achieve operational excellence, we help customers navigate through pivotal change in the insurance industry to deal with unprecedented challenges and competition.

What We Do?

Click the services below to read more about our consulting, digital transformation, and process outsourcing offerings in insurance.

Actuarial Services

Strategize, define, and implement new digitally enabled processes to streamline and improve the accuracy of risk-modelling insights and actions for your actuaries.

Underwriting

Improve underwriting guidelines from centralized data from actuarial teams, and strengthen data backed decision-making protocols through our proven underwriting methodology.

Contract Lifecycle Management

Protect your business from damaging disputes through digitization of key documentation, end-to-end contract process reviewal, and post-execution compliance checks.

Claims Management

Relieve pressure on your claims processes and litigations, relying on our trusted attorneys and legal specialists to ensure SLA compliance and reduce your legal costs.

Policy Admin

Streamline your rating calculations, policy issuance, endorsement, renewals and reporting requirements under one digitally enabled team.

Medical Record Review

Capture, organize, and securely manage a complete view of patient’s medical history, generate medical record summaries, and review medical bills and coverage accordingly.

What We Do?

Click the services below to read more about our consulting, digital transformation, and process outsourcing offerings in insurance.

Actuarial Services

Strategize, define, and implement new digitally enabled processes to streamline and improve the accuracy of risk-modelling insights and actions for your actuaries.

Underwriting

Improve underwriting guidelines from centralized data from actuarial teams, and strengthen data backed decision-making protocols through our proven underwriting methodology.

Contract Lifecycle Management

Protect your business from damaging disputes through digitization of key documentation, end-to-end contract process reviewal, and post-execution compliance checks.

Claims Management

Relieve pressure on your claims processes and litigations, relying on our trusted attorneys and legal specialists to ensure SLA compliance and reduce your legal costs.

Policy Admin

Streamline your rating calculations, policy issuance, endorsement, renewals and reporting requirements under one digitally enabled team.

Medical Record Review

Capture, organize, and securely manage a complete view of patient’s medical history, generate medical record summaries, and review medical bills and coverage accordingly.

Sector Expertise

With over 20 years in the insurance domain, Fulcrum has established dedicated Centres of Excellence for each insurance micro-vertical.

Life Insurance

Receive strategic planning and implementation of digital transformation initiatives for unique business processes enabling accelerated underwriting, fraud detection, and improved customer retention.

Annuities

Differentiate your annuities offerings by bringing actionable intelligence to all stages of the customer lifecycle and optimise operations for an efficient and reliable customer experience.

Property & Casualty

Streamline and automate insurance tracking and other critical business processes to improve customer experiences and free-up employee time for pursuing innovation.

Pet Insurance

Draw from over 20 years of experience in Pet Insurance, helping organizations empower, innovate, and transform the customer experience and premiums calculation processes.

Global Delivery Model

As a digital engineering and business platform agency, Fulcrum Digital serves as the core digital engine for niche insurance industry disruptors through to global conglomerates.

We provide a consulting-led approach to providing best-fit solutioning teams for your organizational needs to ensure your strategic vision. Our proven best-shore approach to delivery allows our clients to optimize on cost without sacrificing quality, vision, or time to market.

Innovation Lab

Fulcrum Digital offers an Innovation Lab that leverages next-generation technologies and collaborative workshops to power up new ideas in a safe and risk-free environment

We propagate incremental, continuous, and disruptive innovation models and frameworks to outpace disruption and stay ahead of the competition. By following Stamford Design principles deeply rooted in understanding customer journeys, human behavior, and social dynamics, we help create superior client experiences with verifiable business returns.

Our Partners

Click on the logos below to find out more.

Don’t Just
Take Our
Word for It…

“Fulcrum Digital with their vast experience, efficiency, and most importantly positive engagement and attitude of their team was found to be the perfect implementation partner helping us navigate through the digitization of the life insurance sales process.”

Said Hathout
CEO, Alhilal Life

Case Studies