Celebrating 10+ Years with a Leading Insurance Conglomerate
10+
Years in Partnership
10
Business Lines Being Served
40%
Reduced Production Issues
QUICK STATS
Industry
Insurance
Geography
USA
Company Size
$100-500M
Domain Area
P&C & Pet Insurance
10+
Years in Partnership
10
Business Lines Being Served
40%
Reduced Production Issues
QUICK STATS
Industry
Insurance
Company Size
$100-500M
Geography
USA
Domain Area
P&C & Pet Insurance
The Foundation
Launching in mid-2009, Fulcrum Digital we’re enlisted to provide support and maintenance for a number of tactical needs, grounded by a series of enterprise assessments.
The first 18-months were focused on building out a dedicated delivery network with a global coverage, united by the clients culture and business vision.
Global Delivery
Tapping into Fulcrum Digital’s 24/7 Global Command Centre, and utilising our best-shore approach for multi-location delivery operations, our focus today is on enabling staff through automation and skills development, and enhancing key stages of the customer lifecycle with cutting-edge technologies.
Benefits
Reduced outstanding production issues in just 6 months
Enabled 70% faster Claims Processing
Reduced time efforts on Financial Reconciliation Process and Claims Production Trends
100% SLA compliance over 13+ years