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Celebrating 10+ Years with a Leading Insurance Conglomerate

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10+
Years in Partnership
10
Business Lines Being Served
40%
Reduced Production Issues
QUICK STATS
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Hear It From Them ...
10+
Years in Partnership
10
Business Lines Being Served
40%
Reduced Production Issues
QUICK STATS
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Hear It From Them ...

Challenge

Solution

Benefits

Testimonial

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Launching in mid-2009, Fulcrum Digital was enlisted to provide support and maintenance for a number of tactical needs, grounded by a series of enterprise assessments.

The first 18-months were focused on building out a dedicated delivery network with a global coverage, united by the clients culture and business vision.

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Following an analysis into Application Support & Maintenance, Fulcrum continue to enhance and execute the provision of economical, flexible and effective resource pools based on project demands, having proved our ability to handle the complexity demanded by a worldwide insurance operation.

Tapping into Fulcrum Digital’s 24/7 Global Command Centre, and utilizing our best-shore approach for multi-location delivery operations, our focus today is on enabling staff through automation and skills development, and enhancing key stages of the customer lifecycle with cutting-edge technologies.

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Reduced outstanding production issues in just 6 months
Enabled 70% faster Claims Processing
Reduced time efforts on Financial Reconciliation Process and Claims Production Trends
100% SLA compliance over 13+ years
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Don’t Just
Take Our
Word for It…

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Let's Talk

Drop us your details and one of the Fulcrum team will reach out within one working day.​

Let's Talk

Drop us your details and one of the Fulcrum team will reach out within one working day.​