Optimizing Claims for Pet Owners

Enabling pet insurers to deliver reliable and affordable pet health insurance plans to their customer.

What We Do

Pet insurers operate in a highly complex and competitive industry where consumer awareness remains low: only 2% of pet parents have a pet insurance policy. Marketing direct-to-consumer, the pet insurer reaches “pet parents” via various brands and channels: social, web, online advertising, and email campaigns. The big challenge for brands is clearly in communications and targeted cross-selling. This is where an in-depth understanding of pet owners will be crucial.

Our solutions enable pet insurers to deliver reliable and affordable pet health insurance plans to their customers.

  • Improved claims processing time with our claims management solutions. Although some insurance providers process and approve claims within 24 hours, others may take up to 60 days to reimburse customers.
  • Fulcrum offers payment disbursement platforms to help with upfront payment. Most pet insurance companies will reimburse customers instead of paying veterinarians directly. This means customers will need to pay the full amount by the due date, submit a claim, and then wait for the claim to be approved and reimbursed.

How We Help Pet Insurers

We address the variety of unique pain points for Pet insurers suitable to your size, business model, and target market.

Claims Management​​

Relieve pressure on your claims processes and litigations, relying on our trusted attorneys and legal specialists to ensure SLA compliance and reduce your legal costs.

Underwriting

Improve underwriting guidelines from centralized data from actuarial teams, and strengthen data backed decision-making protocols through our proven underwriting methodology.

Policy Admin​​

Streamline your rating calculations, policy issuance, endorsement, renewals, and reporting requirements under one digitally enabled team.

Payment Disbursement Platform

Generate rapid, flexible, responsive ways to expedite claims to your customers – from everyday collisions to disasters.

Contract Lifecycle Management Services:

Protect your business from damaging disputes through digitization of key documentation, end-to-end contract process reviewal, and post-execution compliance checks.

Actuarial Services

Strategize, define, and implement new digitally enabled processes to streamline and improve the accuracy of risk-modelling insights and actions for your actuaries.

Our Partners

Trusted SI Partner and collaborator with some of the best in the business. Click on the logos below to find out more.

Don’t take our word for it!

"Fulcrum Digital with their vast experience, efficiency, and most importantly positive engagement and attitude of their team was found to be the perfect implementation partner helping us navigate through the digitization of the life insurance sales process."

Said Hathout
Alhilal Life logo

Said Hathout CEO

Said Hathout

A Proven Track Record of Customer Satisfaction.

Insurance Company Taps 13% More Customers Through Digital Innovation

Insurance Company Taps 13% More Customers Through Digital Innovation

Time for a Quick Call?

Speak with our team and learn what we have to offer.

    Time for a Quick Call?

    Speak with our team and learn what we have to offer.