Insuring the Future.
One Intelligent System at a Time.

Today’s insurers are evolving from policy providers to connected ecosystem leaders. Fulcrum Digital modernizes core systems, advances cloud and data capabilities, and deploys AI agents where they add the most value, accelerating digital and operational transformation. Built on 25 years of insurance engineering, FD Ryze Infinity delivers faster decisions, stronger compliance, and a more connected insurance experience.

FD industriesPages Finance header

"Our customers trust us to build their autonomous financial rails of tomorrow with Agentic AI and CBDCs and to provide scale through interoperability.”
— Shyam Sridhar, SVP – Banking & Financial Services

Smarter Insurance
Starts with AI Agents

Purpose-built for carriers and trained on insurance logic, each agent integrates seamlessly with your ecosystem, improving performance from quote to claim. 

Ryze Infinity Logo

Speed Where It Counts.
Flexibility Where It Matters.

With FD Ryze Infinity, insurers achieve speed-to-value without sacrificing control. Deploy production-grade, carrier-tested AI agents for rapid automation or design platform-agnostic, data-driven logic tailored to your business. From loss-run automation to policy insight and agentic compliance models, every deployment delivers governed flexibility, minimal disruption, and measurable performance from day one. 

Modern Insurance.
Human-Centered, AI-Enabled.

Insurance Lines of Business

Expertise Across Every Line. Focus Where It Matters Most.

Nearly 80% of Fulcrum’s insurance work spans Property & Casualty, supported by active engagements in Life, Health, Pet, Travel, and Specialty lines.

From monoline commercial policies to complex multi-line programs, we understand the operational, regulatory, and data nuances that define each segment and engineer systems built to perform in real-world underwriting and claims environments.

  • Property & Casualty (Personal, Commercial, Excess & Surplus, Professional Liability)
  • Life & Annuities (Individual, Group, Term, Investment-Linked)
  • Accident & Health, Travel, Pet, and Specialty Insurance
  • Reinsurance operations and financial reporting
  • Regulatory alignment with NAIC, state, and global frameworks

Core Platform & System Modernization

Modern Insurance Cores, Built for Scale and Stability

Fulcrum modernizes policy, billing, and claims platforms into modular, API-first environments that unify customer, agent, and broker experiences. Modernization is accelerated through AI-assisted development tools that streamline configuration, testing, and release cycles.

Our engineers bring cross-platform expertise in Duck Creek, Guidewire, and Origami, enabling faster releases, lower cost of ownership, and seamless integration across digital channels.

  • Core re-platforming and modular API orchestration.
  • Low-code modernization with Fulcrum ONE (F1) and BYOP
  • Cloud enablement with AWS Textract and Azure DevOps
  • Continuous monitoring and automation for uptime assurance
  • AI-assisted SDLC acceleration for faster configuration and releases

Underwriting & Risk Automation

Accelerate Underwriting with Automation and Insight

We streamline underwriting from intake to binding through RPA, OCR, and AI-driven decision support.

Fulcrum’s automation initiatives—validated across leading carriers—reduce manual effort, shorten turnaround time, and enhance accuracy in document processing, triage, and risk evaluation.

  • Auto-indexing for endorsements, renewals, and premium finance documents
  • Predictive pricing and risk scoring using Tableau and Python models
  • Automated document workflows via ImageRight + AWS Textract
  • Underwriting Workbench integration for faster decisions
  • Efficiency gains up to 80–95 % in live implementations

Claims Modernization & Operations Headline:

Smarter Claims, Faster Resolutions

Fulcrum’s claims automation suite enables 24×7 processing with built-in scalability and auditability.

Through intelligent RPA, AI, and workflow orchestration, we help carriers accelerate FNOL, adjudication, and settlement, achieving measurable reductions in cycle time and cost while improving transparency for policyholders.

  • FNOL automation and digital self-service tracking portals
  • Auto-indexing for general claims and mail indexing
  • Adjuster assignment and TPA funding automation
  • Fraud analytics and predictive severity scoring
  • Integrations with ImageRight, Claims Assure, Mitchells IBM Notes

Financial & Back-Office Transformation

Automate Financial Operations with Audit-Ready Precision

Fulcrum digitizes insurance finance workflows through OCR, RPA, and intelligent document processing, cutting reconciliation time from days to hours while ensuring complete audit readiness.

Our automations strengthen financial accuracy, compliance visibility, and treasury management for insurers worldwide.

  • PDF data extraction and OCR-based reconciliation
  • RPA for collateral identification, refunds, and ledger updates
  • Integration with SAP, Oracle, PeopleSoft, Salesforce, and Coupa
  • Expense monitoring, profitability, and risk dashboards
  • 99% reconciliation accuracy and 40× faster processing

Governance, Compliance & Digital Resilience

Insurance Systems That Inspire Trust

Fulcrum embeds governance, model validation, and explainable-AI controls into every layer of the insurance technology stack.

We align with evolving frameworks such as NAIC, GDPR, and DORA to ensure every process is traceable, every decision auditable, and every platform secure, building digital resilience that lasts. Our data governance capabilities are strengthened by engineering partnerships such as Databricks, streamlining data lineage, quality controls, and regulatory reporting.

  • Automated regulatory monitoring (SOC 2, ISO 27001, NAIC)
  • AI governance and explainability frameworks
  • Policy orchestration and risk scoring automation
  • Privacy-by-design for customer and broker portals
  • Continuous compliance and resilience testing

Partners

Case Studies

Optimizing Insurance Underwriting, Claims, and Finance Operations
Health Insurance
Optimizing Insurance Underwriting, Claims, and Finance Operations
See case study
Transforming Claims Processing for Enhanced Efficiency
Insurance
Transforming Claims Processing for Enhanced Efficiency
See case study
Streamlining Insurance Services with a Unified Portal
Insurance
Streamlining Insurance Services with a Unified Portal
See case study
Revolutionizing Life Insurance with a Responsive Web Solution
Insurance
Revolutionizing Life Insurance with a Responsive Web Solution
See case study
Automating Loss-Run Data Extraction for Greater Accuracy
AI Solutions
Automating Loss-Run Data Extraction for Greater Accuracy
See case study
Boosting User Experience and Application Efficiency with FulcrumOne
Azure Cloud
Boosting User Experience and Application Efficiency with FulcrumOne
See case study
Automation Reduces Efforts by 96% for this US Insurance Firm
Insurance
Automation Reduces Efforts by 96% for this US Insurance Firm
See case study
Track & Plan Activities and Leads with Fulcrum’s Lead Management System
Azure Cloud
Track & Plan Activities and Leads with Fulcrum’s Lead Management System
See case study

Testimonials

Deep Industry Knowledge.
Proven Delivery.

Decades of Domain Depth

Decades of Domain Depth Built into Every Solution

We know insurance inside out: the systems, the regulations, and the people who run them. Our teams have built and managed platforms across P&C, A&H, Life, Pet, and Reinsurance lines, blending decades of actuarial, underwriting, and claims expertise with engineering precision.

Engineered for Global Delivery

Engineered for Global Delivery, Tailored for You

Fulcrum operates on flexible engagement frameworks—outcome-based, fixed-price, or hybrid—supported by global delivery centers across the US, LATAM, UK, Europe, and India. We balance on-site collaboration with offshore efficiency, using agile, CI/CD-driven execution (Jenkins, GitHub, Kubernetes) to deliver production-grade solutions that scale with carriers’ evolving needs.

Technology Breadthy

Technology Breadth Meets Insurance Reality

Our advantage lies in connecting mainstream enterprise tech with industry-specific ecosystems. We bring cross-platform expertise in Microsoft 365, Azure, SharePoint, Power BI, Java, and Open Source stacks, combined with deep working knowledge of tools like Duck Creek, Guidewire, ImageRight, Origami, and FD Ryze.

Outcome-Driven Impact.

Partner-First Execution. Outcome-Driven Impact.

We act as an extension of the carrier’s enterprise, not just a vendor. Our mid-level leadership averages 10-12 years of delivery experience, backed by continuous reskilling and full-stack engineering teams who know how to work within regulated environments.

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FAQs

Fulcrum Digital modernizes policy, claims, and billing systems with minimal disruption. Our carrier-tested frameworks reengineer legacy cores into modular, API-first environments that connect underwriting, risk, and servicing in real time—delivering faster product rollout, governed flexibility, and a foundation ready for digital distribution and ecosystem scale.

Unlike off-the-shelf providers, we combine engineering capability with line-of-business fluency. Our architects have worked inside P&C, Life, and Health carriers, bringing a practical understanding of actuarial models, risk appetite frameworks, and compliance constraints. That means every system we build aligns with regulatory expectations and business performance goals.

FD Ryze Infinity bridges current operations and the next generation of intelligent automation. It lets carriers deploy pre-built AI agents or create bespoke, data-driven logic within a secure, explainable framework. As a unified platform, it ensures governance, transparency, and auditability at every step.

AI is shifting these functions from retrospective assessment to proactive insight. In claims, it detects fraud early and allocates resources based on predicted severity. In underwriting, it streamlines data ingestion and augments human judgment with predictive risk scoring. The outcome: faster cycle times, improved combined ratios, and fewer leakages across the value chain.

Yes. Fulcrum designs platform architectures that expose underwriting and policy services through secure APIs, allowing insurers to integrate with retail, mobility, and health ecosystems. Our frameworks enable real-time pricing, instant policy issuance, and seamless data exchange—the core of embedded and usage-based insurance models built for scale.

Fulcrum embeds compliance and governance into every layer of the solution. Our frameworks support lineage tracking, explainable AI models, and automated reporting aligned to NAIC, GDPR, and state regulations. With continuous monitoring, audit-ready documentation, and data integrity controls, insurers maintain transparency and accountability across underwriting, claims, and policy operations.

We apply a zero-trust architecture with continuous threat detection, role-based access, and encryption across every data touchpoint. Security is not a layer we add; it’s a control system built into the architecture. This ensures confidentiality of customer data and resilience against breaches that could impact solvency and reputation.

Insurers working with Fulcrum have realized measurable efficiency and accuracy gains across underwriting, claims, and finance. Our implementations have delivered up to 50% reduction in operational costs, more than 90% data accuracy in loss-run automation, and significant decreases in processing and update times through AI and intelligent workflow orchestration. Each engagement translates technology investment into visible business value: faster cycles, cleaner data, and stronger ROI.

Executives are focusing on three imperatives: scaling claims automation, building predictive analytics into underwriting, and integrating with digital distribution ecosystems. Over the longer term, attention is turning to AI-driven personalization, parametric products, and climate-risk modeling, areas where Fulcrum is already deploying agentic AI systems.

We stay engaged beyond go-live through managed service models and continuous optimization. Our teams monitor KPIs such as claim settlement velocity, loss ratio, and service-level compliance, ensuring that technology investments translate into measurable business performance and not just functional upgrades.

Engineering That Meets the Moment

When timing matters, so does the partner you build with.

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