Automation Reduces Efforts by 96% for this US Insurance Firm

A leading U.S. insurance firm faced a major operational bottleneck in its financial division. The department was responsible for updating software frequently and unpredictably, but submitting tickets to the engineering team for each update took an average of six hours. This delay disrupted the department’s workflow and prevented them from meeting deadlines. We helped the client implement a trigger-based automation mechanism to initiate demand updates.

This eliminated the need to wait for engineers to be available and reduced the update process from six hours to just minutes. The new system also monitors the progress of updates and verifies the final version number, ensuring that the updates are successful. By seamlessly integrating technology with process improvement, organizations can overcome operational bottlenecks and achieve their goals more quickly and easily.