Client is a leading food service corporation providing dining services to consumers as well as educational, healthcare and various corporate organizations. They required a technology partner to provide application support and testing services for their operation. Their area of need included application enhancements, fixing bugs, data setup and quality monitoring.

Business Challenge

Client required extensive software testing and stringent quality checks as per the QC guidelines to ensure an error-free, optimized final product to the user with newly introduced features. A rigorous regression integration and performance testing was needed to ensure their systems meet customer requirements.


  • Developed a testing strategy using Selenium as an automation tool and jMeter as a performance tool.
  • Created hybrid automation framework (keyword and data driven) to develop and execute test plans, scenarios, cases and scripts.
  • Implemented automated release management and improved release plans with DevOps using tools like Jenkin and Github, Gerking, Cucumner and Selenium.
  • Performed functional, regression and integration testing using automation for faster release cycles.


  • Delivered a seamless pipeline triggered at the push of a button. This handled all interactions with
    external systems (Netchef, Sage X3 and EDI Integration), testing, deployment and reporting.
  • Scalable testing routine with the CI/CD pipeline to reveal the performance-related challenges.
  • Standardized processes, templates, guidelines and checklists for DevOps.
  • Improved customer experience with immediate feedback loops and continuous improvement methodology

To help your organization build faster, compliant, and customer-centric applications that increase user experience and adoption, drop your details below and we will get back to you ASAP.

For more information or any questions, write to us at

Explore more Case Studies

Recent Posts / View All Posts

2x Enhanced University Staff Experience with Microsoft Power Platform

| Case Study | No Comments
Summary A UK-based University wanted to resolve supplier queries faster and improve inter-departmental communication by streamlining supplier resolution processes. Due to vulnerable ransomware attacks, the client needed to configure their…

3x UI/UX-Efficiency for a Leading Global Payments Organization`s Merchant Application Workflow

| Case Study | No Comments
Summary A leading global payments and technology company wanted to improve the merchant application functionality. Fulcrum Digital helped in consolidation of the testing for the merchant application UI/UX workflow to…

How A UK-University Reinvented the End-to-End Admissions Process

| Case Study | No Comments
Summary A leading public research university in the UK required a new CRM integration to improve the efficiency of the admissions vetting process. This would allow applicants to be evaluated based on their criteria and manage the entire…

Whether you want to transform your business, advance your career, or simply find out more about what we’re doing.