RMS partners with Fulcrum Digital to deliver secure and scalable solutions in the Fintech Payments Space

The pandemic disrupted almost every sector, and businesses had to accelerate their digital transformation. To that end, RMS has prioritised faster response and unique digital experiences as part of its customer retention and acquisition strategy. RMS identified Fulcrum Digital as a technology partner to drive agility, product and technology innovation, and cost-effective yet personalized payment solutions for their customers.

Industry Expertise

Fulcrum Digital will leverage its more than two decades of fintech domain experience, real-time payments, alternate payments, acquirer integrations expertise, and industry-leading Centres of Excellence (COE) to empower RMS to become future-ready. Also, help RMS to deliver reliable and secure payment solutions for businesses across the UK and Ireland.

In addition to Fintech product engineering, Fulcrum Digital is supporting RMS in the vision of customer support excellence using the 24 x 7 x 365 global command centre and thereby providing customer service through an optimized cost model.

Also, the Payment Card Industry Data Security Standard (PCI DSS) engagement will enable RMS to go to market-compliant ready.

Sharon Barton

COO, RMS

“The financial services industry is experiencing rapid change, and nowhere is that more evident than in the payments sector. Partly influenced by Covid, card transactions continue to grow and replace cash transactions everywhere. To meet increasing customer expectation in this space RMS is positioning itself as a customer champion, building products and services that really advance our customers’ businesses. As a result, we are accelerating our product build and digital transformation and partnering with Fulcrum to deliver high quality product into a fast-paced and demanding marketplace.”

Rohit Dixit

Head of Product Development, RMS

“We needed a partner to help us shift to digital. Fulcrum Digital’s extensive experience, highly engaged team, and delivery excellence, made them our preferred partner. We are already experiencing great results as an outcome.”

Dhana Kumarasamy

CEO, Fulcrum Digital

“With a digital-first mindset, we are committed to providing unique and differentiated solutions to customers across the globe. We are delighted to partner with RMS and its leadership team in their mission to make customers’ lives easier through flexible payment solutions. Combining our platform and digital engineering capabilities with RMS’s strategic market approach has already led to significant value for this engagement. Together, we have a common goal of delivering world-class customer experience to the Fintech Payments industry.”