Service Offerings

Fulcrum Digital can help assess your infrastructure, drive efficiencies through optimization and lends agility to your business agility scale. ​ Benefit from our 360-degree infrastructure support coverage, certified associates rendering 24×7 support coverage, ​ and deep OEM partnerships (like Microsoft, AWS, and many more) as part of our Managed Innovation Services​.

Cloud Assessment and
Strategy Consulting
  • Cloud Readiness Assessment​
  • Cloud Architecture and Deployment Solutions​
  • Cost Optimization Assessment​
  • Business Case and TCO Analysis​
  • Platform Optimization Assessment​
  • Cloud Security and Risk Assessment​
  • Migration and Consolidation Assessment
Managed Services for Cloud
  • 24×7 Cloud Monitoring​
  • Managed High-Performance Computing​
  • Monitoring, Alerting, Patching and Updating​
  • Application Hosting and Support​
  • Middleware and Database Services​
  • Storage and Backup Services​
  • Managed Hybrid Network Services​
  • Operations Processes (Level 1 to 4) Transformation​
As A Service Deployment
  • Infrastructure As a Service​
  • Platform As a Service​
  • Software As a Service​
  • Database As a Service​
  • Network As a Service​
  • Storage As a Service
Cloud Integration

Enable hyper-active delivery and integration of various automation tools with reduced human touch support, security, required upgrades, and migration.​

  • Cloud to Cloud​
  • Integrated Monitoring​
  • Tools Integration and Consolidations
Cloud Migration

Transformation with Cloud, while ensuring your business is secure

  • ​Hybrid Cloud, Cloud to Cloud,
  • On-Pre to Cloud​
  • Cloud to On-Prem​
Cloud Optimization

Ensure cost, process and delivery optimization​

  • Tools, Platform Optimization​
  • Self-Detect, Heal and Resolve​

Global Command Center

  • Increased availability of IT infrastructure
  • Improvement in user experience​
  • Better utilization of human resources​
  • Work smarter through automation and governance​
  • Reduced monitoring cost and increased response time​
  • Proactive issue resolution ​
  • Continuous improvement​
  • Maximized ROI on companies’ IT investment​
  • Enable a Single Pane of Glass Monitoring all types of IT infrastructure and cloud environments​
  • Security Operation Center (SOC) to monitor 24×7 security, threat, and vulnerability ​
  • Risk Management to protect business assets

Key Partnerships

Remote Infrastructure & End User Management

REMOTE IT SUPPORT​
  • Data Centre support​
  • Cloud support​
  • Web Hosting support​
  • Helpdesk support​
  • Product support​
  • Remote IT support services
  • ​Desktop Virtualization​​
  • Desktop as a Service​​
  • 24×7 End user Monitoring
END USER MANAGMENT​

Managed Services for a Cloud
– Level 0 to 4 Support​

  • ​Managed High-Performance Computing​
  • Monitoring, Alerting, Patching & Updating
  • ​Application Hosting & Support​
  • Middleware & Database Services
  • ​Storage & Backup Services​
  • Managed Hybrid Network Services
  • ​Operations processes (Level 1 to 4) transformation​​
VIRTUAL WORKPLACE MANAGEMENT​

As A Service Deployment​

  • Desktop Migration​​
  • Application Packaging
  • ​Managed Mobility Service​​​
  • AWS Workplace management​
  • Azure Virtual Desktop Management​
  • Server Based VDI​​
  • Client Side VDI
  • ​​Thin and Zero Client Solutions
  • ​User Personalization​​​
DIGITAL COLLABORATION ​

As A Service Deployment​

  • ​REMOTE O365 Support
  • ​O365 Security and Monitoring
  • ​MS Teams Support​
  • Conference Bridge Management
  • ​GoToMeeting, High-Five, TurboBridge etc.​

Remote IT Support Services

  • Data Centre support
  • ​Cloud support​
  • Web Hosting support​
  • Helpdesk support​
  • Product support​
  • Remote IT support services​​​
  • Office 365 remote support​
  • Office 365 security monitoring 24×7​
  • MS Teams, Audio, Video Remote Support​
  • Employee Virtual On-Boarding, Off-Boarding
  • ​End User Support (Laptop / Desktop) Management​
Tech support can be provided via:​

Phone

Email

Live Chat

Business Benefits:​

67

Reduction in support turnaround times

50

Reduction in TCO

96

CSAT scores to delight customers

20

reduction in escalations through efficient resolutions

Is your infrastructure giving you sleepless nights? ​

Reach our experts for help you with your concerns. Pick from the list below.​

Whether you want to transform your business, advance your career, or simply find out more about what we’re doing.

CONTACT US