30% Business Performance Improvements for a Finance Organization
30%
Business Performance Improvement
40%
Faster Resolutions
QUICK STATS
Industry
Financial Services
Services
Digital Assessment, Infrastructure Management
Company Size
$5-10M
Domain Area
Business Process Management
30%
Business Performance Improvement
40%
Faster Resolutions
QUICK STATS
Industry
Financial Services
Company Size
$5-10M
Services
Digital Assessment, Infrastructure Management
Domain Area
Business Process Management
Business Challenge
This financial firm offers a variety of advisory, consulting, and payment gateway services to business institutions and other organizations worldwide. The business applications and infrastructure faced downtime that impacted the business revenues.
Solution
- Assessment Focus: business critical applications and infrastructure to establish root causes of frequent service interruptions
- Off the back of the assessment, Fulcrum Digital’s solutions prevented the system downtime and ensured that the end-users did not face any issues while using the applications
- Consolidation of the firm’s internal monitoring tools to one platform with seamless monitoring
- Fulcrum now provides ongoing infrastructure management to keep the platform in a healthy running condition
Benefits
With an end to failures and interruptions in services, regulatory fines for the firm were eliminated
Business performance improved by 30%
Analytics dashboard helped enable the firm to offer 40% faster resolutions