TechXchange 2025: The Blueprint for Intelligent, Frictionless Commerce 

August 25, 2025
Agustin Morcillo
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Frictionless by Design: Crafting the Agent-Driven Commerce Economy — a TechXchange panel on real-time journeys, adaptive selling, and agent-led growth. 

By mid-2025, 85% of enterprises are already using AI agents to transform how they engage customers, automate decisions, and eliminate operational drag. In eCommerce, 65% of online retailers have integrated agents directly into their CRM and fulfillment systems. And it’s changing everything! 

In today’s agent-driven economy, frictionless commerce isn’t just a UX play. It’s how growth happens. From real-time inventory syncing to personalized product journeys, AI agents are quickly reshaping how people browse, buy, and come back for more.

The results speak for themselves:

  • AI-powered product recommendations have driven up to a 915% increase in conversions. 
  • Cart abandonment is down 25% for retailers using agents to anticipate and act in real time. 
  • Average order values are up 3% as bundles and pricing adapt dynamically to shopper behavior. 
  • Online sales have climbed 20–30% with AI-led personalization. At Amazon, recommendation engines now drive 35% of total online retail sales. 

With AI-driven hyper-personalization now available for merchants of all kinds, we’ve put together an expert panel to share the latest strategies brands are using to outperform. Learn more below and register for TechXchange 2025 to meet our high powered Ecommerce panel in person: 

Join us at TechXchange 2025 • Sept 4 in NYC • Register now →  

TechXchange 2025 Commerce_Blog_Fulcrum-Digital_Inside an AI Powered Customer Journey

Frictionless, agent-powered commerce is what leading brands are running on now. 

It’s Zillow, simplifying property discovery & AI-driven user experience. 

Global Furniture Group, rethinking how businesses buy at scale in an AI-first world. 

Ideal Tridon, using AI agents to align demand and delivery for a B2B manufacturer. 

And Ashley Northeast, using AI to streamline retail operations, enhance showroom experiences, and deliver data-driven customer engagement. 

Want the inside track on what’s working and what’s next?  

At TechXchange 2025, hear from leaders building agent-powered commerce behind the scenes. 

Come for the demos. Stay for the playbook. 

September 4, NYC → Register now

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