Summary

This global payment company offers a payment product – IPS (Immediate Payment Solutions) to facilitate the real-time payment implementation for different countries. They wanted to launch the same product in the newer markets like the US, Peru, Philippines, Saudi Arabia. The company’s offerings are based on new-age intuitiveness driven through digital business analysis.

Cost Reductions

Time Saved

Customer Demand Fulfilled

Business Challenge

With the success of the same product in the UK and Thailand, this financial company acquired clients in newer markets. To replicate the product’s (IPS) success in these markets, they wanted to understand the functional requirements before the product launch.

This company partnered with Fulcrum Digital to work on a unified product strategy and gather requirements with the best of business analysis practices.

Solution

  • Fulcrum deployed expert professionals with vast experience in payment domain for this project.
  • After requirement-gathering in the initial stage, Fulcrum took charge of implementing the unified product IPS- consolidated.
  • The product implementation for different countries was successfully completed at the same time.
  • Upon the project execution, this financial company moved from Time and Material Model to Fix Bid Program based on the successful deployment.

Benefits

  • The company saw decreased overall product-building and implementation cost by 11% with the newly flexible and dynamic real-time payment system.
  • Fulcrum helped the company to meet the rise in demand for real-time payments.
  • The flexible real-time payment system could easily be deployed in the new regions even with less customization – this saved 62% of the time.

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