Fulcrum offered digital assessment and transformation services to a UK-based leading financial agency that helped them control business losses.
This financial firm offers a variety of advisory, consulting, and payment gateway services to business institutions and other organizations worldwide. The business applications and infrastructure faced downtime that impacted the business revenues.
Fulcrum Digital’s solutions prevented the system downtime and ensured that the end-users did not face any issues while using the applications
Consolidation of the firm’s internal monitoring tools to one platform with seamless monitoring
Before implementing the solution, it was vital that processes and applications be analyzed first. To accomplish this, Fulcrum Digital offered services that covered the assessment of all critical business applications and infrastructure, and the reasons that led to a frequent interruption in the services.
Seamless Infrastructure Management
The infrastructure of this finance company was handled by Fulcrum Digital to keep the platform in a healthy running condition at all times.
Regulatory Fines Eliminated
With an end to failures and interruptions in services, regulatory fines for the firm were also eliminated.
The improvement in business performance went up by 30%. Analytics helped the firm to offer faster resolutions by 40%.
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