The pandemic disrupted almost every sector, and businesses had to accelerate their digital transformation. To that end, RMS has prioritised faster response and unique digital experiences as part of its customer retention and acquisition strategy. RMS identified Fulcrum Digital as a technology partner to drive agility, product and technology innovation, and cost-effective yet personalized payment solutions for their customers.
Industry Expertise
Fulcrum Digital will leverage its more than two decades of fintech domain experience, real-time payments, alternate payments, acquirer integrations expertise, and industry-leading Centres of Excellence (COE) to empower RMS to become future-ready. Also, help RMS to deliver reliable and secure payment solutions for businesses across the UK and Ireland.
In addition to Fintech product engineering, Fulcrum Digital is supporting RMS in the vision of customer support excellence using the 24 x 7 x 365 global command centre and thereby providing customer service through an optimized cost model.
Also, the Payment Card Industry Data Security Standard (PCI DSS) engagement will enable RMS to go to market-compliant ready.
