99% Reduced MIM Errors & Secure Process Automation for this UK University
Industry
Higher Education
Technologies
MIM, Identity Access, Infrastructure Services, Azure Cloud
Company Size
$500M-1B
Domain Area
Identity Management
Industry
Higher Education
Company Size
$500M-1B
Technologies
MIM, Identity Access, Infrastructure Services, Azure Cloud
Domain Area
Identity Management
Business Challenge
Our client is one of the UK’s most prestigious public research Universities. With multiple campuses across London, they serve thousands of undergraduates, graduates, and international students in pursuing their dreams every year.
Increased student numbers pushed their IT Services teams to scale up their processes quickly and securely. In doing so, their IT teams faced various issues with enterprise security, and system administrators tasked with configuring MIM (Microsoft Identity Manager) had many errors and redundancy issues, posing severe challenges to managing the access and authentication for the existing users. The duplication in the MIM service portal has been an ongoing issue for the university for many years.
Solution
The Fulcrum team helped reset the sync flow and suggested approaches and best practices for managing the portal and optimal utilization of available resources. With the upgraded MIM portal, the team successfully removed approximately 100,000+ duplicate records. Based on the team’s recommendations, MIM enabled consistent sign-on experiences for on-premises and software-as-a-service applications when used with AD and Azure AD Connect.
Benefits
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Drop us your details and one of the Fulcrum team will reach out within one working day.