Boosting Sea Bags’s Sales with Salesforce Commerce Cloud
Industry
Ecommerce
Technologies
Salesforce Commerce Cloud, AI, ShipStation, Cybersource, TaxJar
Company Size
Mid-sized
Domain Area
Online Retail
Industry
Ecommerce
Company Size
Mid-sized
Technologies
Salesforce Commerce Cloud, AI, ShipStation, Cybersource, TaxJar
Domain Area
Online Retail
Business Challenge
Sea Bags needed to quickly scale their business onto a new ecommerce platform before the busy holiday season. Their legacy platform was not meeting their business needs. They required a migration of all product information, content, data, and extensions to a new platform. The challenge included ensuring seamless integration of custom features and maintaining performance under increased traffic. Additionally, they needed a modern, responsive design to enhance user experience and drive conversions.
Solution
Fulcrum Commerce migrated Sea Bags from Magento 2 to Salesforce Commerce Cloud. The award-winning creative team designed a modern, responsive website, enhancing user experience with improved aesthetics and functionality. Custom middleware solutions were developed to ensure all previous integrations, such as ShipStation, Cybersource, TaxJar, and Bronto, were successfully ported to the new platform. Salesforce Commerce Cloud’s “Einstein” AI feature was integrated to provide personalized product recommendations, boosting customer engagement. The new platform offered scalability, lower maintenance, and user-friendly operations.



Benefits

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Let's Talk
Drop us your details and one of the Fulcrum team will reach out within one working day.