32% Reduced Costs plus 99% System Uptime for a US-based Furnishing Firm
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32%
Costs Down
30%
SLA Improvement
99%
System Uptime
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32%
Costs Down
30%
SLA Improvement
99%
System Uptime
QUICK STATS
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A 20+ year old furnishing company and one of the leading suppliers in the US had an existing ERP application hosted on-premises which they were quickly outgrowing.
As a result, migration of all the existing applications was required to ensure smooth business connectivity between cloud-hosted apps, servers, and on-premise resources. Dedicated teams for steady-state support, monitoring & continuous improvement would therefore be needed along with enhanced security. Centralized dashboard with features like rich visualizations for log data.
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- An initial assessment was conducted for infrastructure servers and existing apps
- Analysis report offered risk analysis and future scope
- Migrated domain controller, applications, & infra servers to test environment on Azure cloud, followed by the migration of new cloud security features
- Centralized monitoring dashboard built with Power BI
- End-to-end support processes implemented with real-time monitoring of applications
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32% of the costs dropped after apps, domain controller & servers were migrated to the Azure cloud
Improved SLA and ticket resolution time by 35% – which enhanced customer satisfaction scores
99% of system uptime for the business observed, post cloud migration, applications and services deployment became faster
Anytime, Anywhere Support – around-the-clock IT support & a customized approach initiated
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Don’t Just
Take Our
Word for It…
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Let's Talk
Drop us your details and one of the Fulcrum team will reach out within one working day.
Let's Talk
Drop us your details and one of the Fulcrum team will reach out within one working day.