32% Reduced Costs plus 99% System Uptime for a US-based Furnishing Firm
32%
Costs Down
30%
SLA Improvement
99%
System Uptime
QUICK STATS
Industry
Retail
Technologies
Azure Cloud
Company Size
$100-500M
Domain Area
Cloud Migrations
32%
Costs Down
30%
SLA Improvement
99%
System Uptime
QUICK STATS
Industry
Retail
Company Size
$100-500M
Technologies
Azure Cloud
Domain Area
Cloud Migrations
Business Challenge
A 20+ year old furnishing company and one of the leading suppliers in the US had an existing ERP application hosted on-premises which they were quickly outgrowing.
As a result, migration of all the existing applications was required to ensure smooth business connectivity between cloud-hosted apps, servers, and on-premise resources. Dedicated teams for steady-state support, monitoring & continuous improvement would therefore be needed along with enhanced security. Centralized dashboard with features like rich visualizations for log data.
Solution
- An initial assessment was conducted for infrastructure servers and existing apps
- Analysis report offered risk analysis and future scope
- Migrated domain controller, applications, & infra servers to test environment on Azure cloud, followed by the migration of new cloud security features
- Centralized monitoring dashboard built with Power BI
- End-to-end support processes implemented with real-time monitoring of applications
Benefits
32% of the costs dropped after apps, domain controller & servers were migrated to the Azure cloud
Improved SLA and ticket resolution time by 35% – which enhanced customer satisfaction scores
99% of system uptime for the business observed, post cloud migration, applications and services deployment became faster
Anytime, Anywhere Support – around-the-clock IT support & a customized approach initiated