Jura Connects with Coffee Connoisseurs Using AR Tech
Industry
Manufacturing & Retail
Technologies
Magento, Threekit
Company Size
$500M-1bn
Domain Area
Coffee Machine Manufacturing
Industry
Manufacturing & Retail
Company Size
$500M-1bn
Technologies
Magento, Threekit
Domain Area
Coffee Machine Manufacturing
Challenge: Jura Coffee Company Needed to Find Out How To Engaged Customers Virtually
Whilst the COVID-19 pandemic was in many cases good for coffee shop business, selling coffee equipment was difficult without the in-store experience.
Customers weren’t receiving the tacit benefit of seeing machines, or the additional info from staff. Jura needed a way to reconnect with customers in a virtual world to pick up sales.
Interactive AR Product Demos as an Online Sales Strategy Solution
Fulcrum’s Creative Hub implemented an auto-scaling AR instance that even showed a virtual coffee being poured.
Beyond offering a way for customers to view the machines in situ, we also designed and built ‘Jura Live’ – an application add-on which enables live at-home demos with customers.
Benefits of Customer Experience Digital Transformation
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Drop us your details and one of the Fulcrum team will reach out within one working day.