A UK-University Reinvents the End-to-End Admissions Process

April 4, 2022
Digital Assessments, Elementor Layout, Higher Education, System Integrations

Industry

Higher Education

Company Size

$100-500M

Technologies

Microsoft Suite

Domain Area

Admissions Automation

Business Challenge

A leading public research university in the UK required a new CRM integration to improve the efficiency of the admissions vetting process to allow applicants to be evaluated based on pre-set criteria and manage the entire end-to-end admission lifecycle.

With no system to carry out enquiries, the manual admission process was tedious and frustrating, highly stressful, and prone to errors. This was taking up a lot of their time, ultimately resulting in reduced productivity of staff.

Solution

Developed process maps and set requirements to ensure seamless integration of new CRM system with their admissions vetting process
Led workshops and walk-throughs for process maps and requirements
Automated the overall admission process and simplified the document management

Benefits

34 process maps prepared for home, international, and post-registration admissions

60 high-level requirements gathered for home, international and post-registration admissions

627 detailed requirements completed from business process mapping and requirements

A UK-University Reinvents the End-to-End Admissions Process

Business Challenge

Solution

Benefits

44

Process Maps Prepared

60

Requirements gathered

600+

Requirements Completed

Select an office

A UK-University Reinvents the End-to-End Admissions Process

Business Challenge

Solution

Benefits

44

Process Maps Prepared

60

Requirements gathered

600+

Requirements Completed

Select an office

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