Streamlining Insurance Services with a Unified Portal
Industry
Insurance
Technologies
Strapi CMS, ReactJS, Tailwind CSS Framework, RESTful APIs
Company Size
Medium Enterprise
Domain Area
Insurance – Motor & Life Insurance Self-Service
Industry
Insurance
Company Size
Medium Enterprise
Technologies
Strapi CMS, ReactJS, Tailwind CSS Framework, RESTful APIs
Domain Area
Insurance – Motor & Life Insurance Self-Service
Business Challenge
A leading Middle Eastern insurance provider specializing in life, motor, and general insurance aimed to enhance its digital presence with an integrated customer portal. The challenge was to offer a seamless, user-friendly platform for policyholders to manage policies, buy insurance online, file claims, and manage funds seamlessly. A key requirement was to deliver bilingual support in English and Arabic, secure identity verification, compliance with regulations, and self-service functions such as policy updates, fund management, and beneficiary management. The portal was required to be responsive across devices, improving efficiency and customer engagement.
Solution
Leveraging FulcrumOne—a low-code development accelerator with over 130 reusable, cross-industry components and APIs that reduce development time and costs while accelerating time-to-market—we built a highly interactive, user-friendly customer portal that consolidates all insurance-related interactions into a single platform. The solution features secure account creation with Veriff for identity verification, ensuring safe onboarding. Users can explore and purchase insurance plans, with self-service options to manage coverage and beneficiaries. The streamlined claims module enables quick filing, policy renewal, document uploads, and real-time status tracking. The responsive design ensures compatibility across devices, with bilingual support in English and Arabic, and Strapi CMS allowing easy content updates.
Benefits
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Drop us your details and one of the Fulcrum team will reach out within one working day.
Let's Talk
Drop us your details and one of the Fulcrum team will reach out within one working day.