Transforming Global Ecommerce with Adobe Commerce
Industry
Aerospace, Defense, Telecom
Technologies
Adobe Commerce (Magento 2), ERP Integration, InRiver PIM, Avalara, Gorgias, ShipperHQ, New Relic
Company Size
12 Global Locations
Domain Area
Ecommerce
Industry
Aerospace, Defense, Telecom
Company Size
12 Global Locations
Technologies
Adobe Commerce (Magento 2), ERP Integration, InRiver PIM, Avalara, Gorgias, ShipperHQ, New Relic
Domain Area
Ecommerce
Business Challenge
A Global Aerospace electronics distributor struggled with an outdated, fragmented ecommerce system that hindered growth and customer satisfaction. Their existing Optimizely Commerce Platform lacked scalability, causing frequent international payment failures, shipping inefficiencies, and reliance on developers for content updates. With 12 locations across the U.S., Canada, Mexico, UK, and Germany, they needed a modern, integrated ecommerce solution that streamlined operations, improved user experience, and enhanced global transaction capabilities.
Solution
Fulcrum implemented Adobe Commerce Cloud to provide a scalable, high-performance ecommerce solution.. Stripe enabled seamless international transactions, while Avalara automated tax compliance. ShipperHQ improved shipping logistics with real-time carrier rates. Gorgias enhanced customer support with AI-driven live chat. A responsive Hyvä Theme improved speed and user experience. Additionally, we introduced an SEO-optimized blogging extension and self-service tools to empower marketing teams, reducing dependency on developers.
Benefits
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Drop us your details and one of the Fulcrum team will reach out within one working day.
Let's Talk
Drop us your details and one of the Fulcrum team will reach out within one working day.