A 97% Process Efficiency Revolutionizes the Ordering System for this Healthcare Company
Industry
Healthcare
Technologies
FulcrumOne, JAVA
Company Size
$500M-1Bn
Domain Area
Durable Medical Equipment (DME)
Industry
Healthcare
Company Size
$500M-1Bn
Technologies
FulcrumOne, JAVA
Domain Area
Durable Medical Equipment (DME)
Business Challenge
Like many companies in the Durable Medical Equipment (DME) sector, the client lacked a modern system for orders and a streamlined inventory system.
Prior to Fulcrum, their process involved sending handwritten prescriptions manually to healthcare suppliers which were not just erroneous and time-consuming, but also led to non-completion of orders and affected the critical delivery of the equipment too.
Offline ordering system also led to challenges in handling the documents and patient information. Loss and damage of documents was a concern since this often led to rework in chasing the paperwork all over.
Solution
This healthcare company partnered with Fulcrum Digital to build an easy-to-use online portal using PHP/Laravel technology for order management. Key features of the portal:
- Provider Registration: Healthcare providers can register themselves to create their profile and select their suppliers from the list of registered suppliers on the portal.
- Supplier Registration: The portal further connected different suppliers by getting them registered to offer different products/services on it.
- Order Management: Providers were enabled with the feature of creating orders for a patient with the necessary information, which could be routed to the supplier.
Benefits
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