Summary

This furnishing company is more than 20 years old and one of the leading suppliers in the US under various furnishing categories. The company enjoys a rich customer base of over 2000 retailers and also hold a reputation in the international market. Read how this company adopted an Azure cloud strategy to grow the business significantly.

Costs Down

SLA Improvement

System Uptime

Business Challenge

Reimaging their ERP Application and architecting it with cloud-native features. Migration of all the existing applications was required.

Smooth business connectivity needed between cloud-hosted apps, servers, and on-premise resource like database application, ERP application, & more.

Dedicated resources for steady-state support, monitoring & continuous improvement. ​Centralized dashboard with features like rich visualizations for log data. Security features needed enhancement.

Solution

  • An initial assessment was conducted for infra servers & existing apps.
  • End-to-end assessment analysis report offered with risk analysis and future scope included.
  • The primary stage involved the migration of domain controller, applications, & infra servers to test environment on Azure cloud. The next stage comprised the migration of new cloud security features.
  • A centralized monitoring dashboard was built with Power BI.
  • End-to-end support processes implemented with the monitoring support of applications.

Benefits

  • 32% of the costs dropped after apps, domain controller & servers were migrated to the Azure cloud.
  • Improved SLA and ticket resolution time by 35% – which enhanced customer satisfaction scores
  • 99% of system uptime for the business observed
  • Anytime, Anywhere Support – around-the-clock IT support & a customized approach initiated
  • Post cloud migration, applications and services deployment became faster.

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