Industry

Higher Education

Company Size

£100-500M

Technologies

MS Azure, SharePoint Online

Domain Area

Cloud Infrastructure Services

Business Challenge

A London-based university with over 350 suppliers was dealing with all supplier requests through email and had no centralized location for sharing data between the departments involved in the resolution process.

With all uni and supplier data hosted on SharePoint 2021 on-prem, they also fell foul of a viscous malware attack blocking access to all their data.

Solution

  • Migrated all supplier data from Sharepoint 2010 (on-prem) to SharePoint Online
  • Automated script-based migration, preparation, & creation of new list structures
  • Centralized all supplier data in one portal for resolving requests
  • Built new supplier request form
  • Set up access restrictions and notification rule engines for efficient progression of supplier requests through the relevant teams
  • Implemented QA (Quality Assurance) testing for content validation
work team thinking of new solutions
IT support team working

Benefits

Twice as fast resolutions of supplier requests with new online system
2x enhanced user experience for university staff
80% increase in automation execution for transfer of supplier data
30% time saved on supplier request resolutions

80%

Increase in Automation Execution

2x

Enhanced User Experience

30%

Time Saved

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