A London-based university with over 350 suppliers was dealing with all supplier requests through email and had no centralized location for sharing data between the departments involved in the resolution process.
With all uni and supplier data hosted on SharePoint 2021 on-prem, they also fell foul of a viscous malware attack blocking access to all their data.
Solution
Migrated all supplier data from Sharepoint 2010 (on-prem) to SharePoint Online
Automated script-based migration, preparation, & creation of new list structures
Centralized all supplier data in one portal for resolving requests
Built new supplier request form
Set up access restrictions and notification rule engines for efficient progression of supplier requests through the relevant teams
Implemented QA (Quality Assurance) testing for content validation
Benefits
Twice as fast resolutions of supplier requests with new online system
2x enhanced user experience for university staff
80% increase in automation execution for transfer of supplier data
30% time saved on supplier request resolutions
80%
Increase in Automation Execution
2x
Enhanced User Experience
30%
Time Saved
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