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Ensuring 100% App Compatibility for Payment Multinational with Innovation Lab

Industry

Financial Services

Company Size

$10-20Bn

Technologies

Automation Testing, Perfecto Cloud

Domain Area

QA Testing Automation

Business Challenge

This US-based leader in financial services developed an application for retail payments that helps CFIs (e.g. banks and credit unions) to complete transactions smoothly. Customers use the app for online and in-app purchases by linking their respective accounts like Credit Cards, Savings Account, Current Account, or Personal Loan Accounts.

With newer Android & iOS versions and devices releasing each month in the market, this payment giant wanted to ensure that the user application was compatible, updated, and with no gaps in the UX.

Solution

  • Quality gate implemented to ensure cross-browser/device through manual and automation testing with the help of Perfecto Cloud. It was ensured that maximum test coverage is achieved.
  • Market Trend Analysis Report created each month to keep a tab on the new device and OS launches.
  • Fulcrum prepared and maintained a regression test-suite/scenarios to ensure maximum test coverage.
  • Defects identified for pre and post-production. Release candidate certified by Fulcrum’s QA Lab.
planning team working on an action plan
person using a mobile device

Benefits

Continuous innovation through monthly trend report analysis and implementation
Quality product delivered with 100% compatibility across all platforms and a rich UX
A robust framework developed to drive automation testing using Appium.
Perfecto cloud made picking and choosing devices needed for each release easier

100%

App Compatibility

<0.1%

Error Rate

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