Industry

Healthcare

Company Size

$10-50M

Technologies

DevOps (Git), Python, JIRA, Jenkins

Domain Area

Pharmaceutical Anti-Counterfeiting

Business Challenge

The client was struggling to cope with the downsides of manual QA testing – which was not just a time-consuming process but also error-prone. With a continuously changing website and many third-party integrations it was difficult for their QA Team to keep up.

Additionally, they the client worked with a waterfall methodology which was not conducive to a continuous delivery framework. Configuration of clients and setting up data was again time-consuming, and hence a growing challenge.

Solution

Fulcrum zeroed in on Robot framework for automation for the client, as it is an open-source platform. Robot framework is also application and platform-independent – these reasons further advocated the framework-selection process. The framework consists of standard libraries that are packaged, such as the Outstanding Reporting system. Fulcrum built a keyword-driven framework with coding standards, and also implemented a robust mechanism to review the codes. Continuous integration and development were not just faster but also a reliable way of application-delivery.
Female Pharmacist checking her phone
Pharmacist checking a phone

Benefits

Increased Efficiency: Automation increased efficiency levels by speeding up the client configuration and data setup processes
Faster Delivery: Most complex business scenarios of supply chain management were automated for faster delivery of applications
Enhanced Testing Capabilities: Offered an enhanced capability of testing multiple projects with different pipelines and jobs – and also sharing of the results with the stakeholders
Improved Transparency: The test results of different projects were shared with stakeholders which introduced more transparency in the company

16%

Reduced Costs

23%

Increased Productivity

39%

Reduced Errors

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