The client was facing a critical issue with technology advancement in “Invoice Processing System”. Facing many manual dependencies, the client was encountering high risk of human error due to fatigue or distraction.
A total of 10 Full-time employees were constantly engaged in all of the operational steps (reducing their ability to dedicate time to other tasks), and ultimately staff were facing business productivity losses.
Solution
The client was looking for a technology partner to undertake a proof of concept (POC) to demonstrate the advantages of Robotic Process Automation (RPA) and further make an informed decision to implement the services enterprise wide.
As a certified partner of “UiPath”, Fulcrum Digital undertook a complete POC of the manual processes and provided a roadmap to convert the AS-IS process.
Benefits
Invoice processing went from 120 minutes to just 5 (96% time saved)
150 errors monthly to just 2 monthly anomalies (99% error reduction)
From 6 Full Time Equivalent workers (FTE’s) down to just 1
Cost savings over $180,000 USD/year
$180k
Annual Cost Savings
99%
Error Reduction
96%
Time Saved
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