The University of West London, a public university in London, faced operational inefficiencies stemming from a sprawling campus and fragmented systems. Key issues included ineffective shuttle tracking, disjointed online portals, and an outdated Power App utility. With rising demand for real-time notifications and no centralized control center, campus management suffered, negatively impacting the student experience. To address these challenges, the university sought to integrate its systems, streamline communication, and modernize technology to enhance operational effectiveness and improve student satisfaction.