Industry

Higher Education

Company Size

$500M-1B

Technologies

Managed Cloud & Cybersecurity

Domain Area

Cloud Infrastructure Services

Business Challenge

Our client is one of the UK’s most prestigious public research Universities. With multiple campuses across London, they serve thousands of undergraduates, graduates, and international students in pursuing their dreams every year. While upgrading its core systems, the University faced an ongoing need to maintain and integrate the underlying systems. There was also a need for support for on-premise and Azure cloud infrastructure with continuous demand from businesses for other improvements in the existing applications.

Solution

The University needed various services to manage ongoing issues and accommodate new requirements from the business team. The Fulcrum team identified gaps and helped set up a team comprising multiple skill sets that offered various managed services by deploying resources working remotely, and collaborating daily. These managed services supported process automation and included
  • Microsoft Identity Management
  • Cloud Migration
  • Application Integration and Enhancements
  • Data Warehousing using ETL
Fulcrum’s Solution Architecture as a Service allowed the University to adequately and innovatively cater to the new requirements of the business while focusing on improving student engagement.
college students studying
young student smiling

Benefits

Reduction in the time needed to identify and fix the issues
Validated Data Migration using Azure
Reduction in Windows Patch Management Issues​
Improved Customer Satisfaction with the positive Business Impact of Process Improvements

43%

Improved Scalability

72%

Reduced Costs

35%

Reduced Actual Resource Consumption

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