Tipping Point #012: Shyam Sridhar

September 21, 2023
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Unlock the future of finance with Shyam Sridhar, a driving force behind Fulcrum Financial Services. Join us on the Tipping Point Vidcast this week for a captivating exploration of financial innovation and technology trends.

Episode Summary

In this “Tipping Point” episode, Shyam Sridhar, Client Services VP at Coco Financial Services, offers valuable insights into the ever-evolving landscape of financial technology. The discussion explores the significant impact of Fed Now on real-time payments in the U.S., shedding light on the continuous progress of digital transformation globally. Shyam provides a regional perspective, noting the rapid growth of digital payments in the Asia Pacific and the widespread adoption of contactless transactions, signaling a positive trend toward a cashless economy.

The conversation takes a deep dive into the realm of Buy Now, Pay Later models, elucidating their challenges and opportunities for both fintech players and traditional financial institutions. Shyam emphasizes the ongoing evolution of these models and their potential integration with banking and payment infrastructures. The episode also introduces the concept of Pin GPT, an AI model tailored specifically for financial services. Shyam envisions its application in enhancing customer service, fraud prevention, and other critical banking functions, offering a glimpse into the transformative power of advanced artificial intelligence within the industry.

As the discussion unfolds, Shyam briefly touches upon the intriguing intersection between the metaverse and financial services. Exploring the potential of virtual transactions and immersive digital experiences, he speculates on the role financial institutions might play in this evolving digital landscape. The episode provides a comprehensive overview of the current trends, challenges, and future possibilities in the dynamic world of financial technology.