A prestigious UK research university, serving thousands globally, sought to modernize its IT infrastructure and streamline operations. They wanted to boost operational efficiency by optimizing business processes and reducing redundant tasks. They were hindered by scattered data across departments and systems, inefficiencies and inconsistencies in data, leading to difficulty in obtaining a unified business view. Their legacy systems hampered information flow and integration due to disparate technologies and data formats. Manual and disjointed processes resulted in delays, errors, and increased operational costs requiring a streamlined and standardized system to enable efficient location, management, access, storage, and security of data.