Fulcrum helped India’s biggest export house, which started operations in 1974 in Delhi. The client offers a wide range of clothing lines for Men, Women, Kids, and Home products. The client was facing a critical issue with technological advances in the “Invoice processing system”.
Dependency on manual systems, posed issues for the client on a regular basis. There was a high possibility of human errors due to fatigue or distraction. Delegating this task to a robot removes the possibility of fatigue or distraction. A total of 10 full-time employees were constantly engaged in all of the operational steps. This process reduced their ability to dedicate staff time to other tasks and resulted in a loss of productivity.