Robotic Process Automation is a clearly understood phenomenon by now. But how to automate, what to automate and when is still out there – and is draining organizational resources in many ways with inadequate thought being given to the entire process of automation.
Intelligent Robotic Process Automation makes the process itself more intelligent – not only through the automation of manual tasks but also evaluating the entire business continuum to check where the process itself can be made smarter and relevantly supported through automation. So, RPA is not mere RPA but combined by ML, AI, and further bolstered by NLP making it conversational AI – all these come together as Intelligent RPA – making your business more streamlined, efficient and productive operations and enhanced customer experiences.