Infographic: Insurance 2023 and beyond

April 13, 2023

The insurance industry faces challenges in the ever-changing economic landscape. To meet increased customer expectations and regulatory demands, insurers need to focus on tailored packages, data analytics, AI, and automation. Emerging technologies such as IoT and chatbots offer opportunities for growth and enhanced customer engagement. By 2030, risk assessment will be crucial for supporting new products and automation will reshape industries, paving the way for programmable autonomous features.