Read how an A-list Indian bank disrupted the fintech space with a simple innovation.

To steer ahead in the dawn of fintech disruption, this Indian bank strategically shifted to a paperless approach. The strategy not only helped customers with their banking experience, but also created a competitive edge for the bank.
To offer a smooth experience, the bank aimed to reduce the need for customers to frequently visits ATMs, and also get rid of the time spent by customers in locating and reaching an ATM.
The bank partnered with Fulcrum Digital to come up with a mobile application – which allowed the customers to withdraw cash from different local merchants.

Our Story

To steer ahead in the dawn of fintech disruption, this Indian bank strategically shifted to a paperless approach. The strategy not only helped customers with their banking experience, but also created a competitive edge for the bank.

Sub Section 1

This case study is about the inside look at the bank’s digital transformation journey. Learn the making of the mobile application along with how customer engagement increased with this banking application.

Sub Section 2

The app became a differentiator in the market for our client and the local merchants too, saw a benefit by partnering with the bank.
Paperless Banking-fulcrum-digital

Results

The bank’s customer can now withdraw money using their debit card without going to an ATM. Improved banking experience that is both quick and safe. Increases foot traffic to the local merchant as an incentive/potential advertisement opportunity by partnering with the client.
CLICK HERE TO DOWNLOAD

Explore more Case Studies

Hear from our Clients: Fulcrum Increased Efficiency with new CRM and Integrations

August 20, 2020

Hear from our Clients: Fulcrum Increased Efficiency with new CRM and Integrations

Financial Company Meets 100% New Demand with Real-time Payment Solution

July 8, 2020

Financial Company Meets 100% New Demand with Real-time Payment Solution

30% Business Performance Improvements for a Finance Company Through Digital Transformation

November 1, 2019

30% Business Performance Improvements for a Finance Company Through Digital Transformation

Whether you want to transform your business, advance your career, or simply find out more about what we’re doing.

CONTACT US