An organization who recruits high quality underrepresented students for Masters, Doctoral degrees, and employment collaborated with Fulcrum to bring Digital Transformation through their custom web portal.

The client was widely using its web portal to drive client’s core business processes electronically. The system was actively used since 2009, so it was becoming outdated as the technology evolved. A newer version of the portal was needed to overcome the technology restrictions of the present system, and serve at the main hub for their Digital Transformation journey.
Since beginning their Digital Transformation, the client has been outpacing their growth expectation by nearly 20%.
The increase in the number of corporate members jumped by nearly 13%.

Our Story

Based on the challenges presented by the client, Fulcrum’s vision of the next generation Portal Application helped the client to revamp the existing portal by bringing application modernization, technology upgrades, building additional modules, responsive design, and an enhanced user experience.

Additional Features and Capabilities

The next generation application possessed new capabilities such as cross browser compatibility, unique dashboards for each user type, a smooth transition between the client’s website and the new application, a more intelligent QuickBooks integration for payment tracking/management, a robust job posting system, multitenancy, a business model to bind alumni, enhanced reporting capabilities, and the ability to add multiple fellowship programs into the application.

User Management System

Since the application was built for many different stakeholders (students, alumni, staff, employers), a next generation user management system was crucial. The new portal granted the ability to manage profiles across the application. Different access to different user types was required, as was the ability for certain users to have more than one user type assigned to them. For example, an “employer representative” could also be an “alumnus” of the program.
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Results

The newly developed application served as the foundation for their digital transformation. Since beginning their journey, the client has been outpacing their growth expectation by nearly 20% and the number of corporate members has increased by nearly 13%. The solution delivered by Fulcrum provided the client with a more streamlined process and enhanced user interaction.
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