30% Business Performance Improvements for a Finance Organization

30%
Business Performance Improvement
40%
Faster Resolutions
QUICK STATS

Industry

Financial Services

Services

Digital Assessment, Infrastructure Management

Company Size

$5-10M

Domain Area

Business Process Management

30%
Business Performance Improvement
40%
Faster Resolutions
QUICK STATS

Industry

Financial Services

Company Size

$5-10M

Services

Digital Assessment, Infrastructure Management

Domain Area

Business Process Management

Business Challenge

This financial firm offers a variety of advisory, consulting, and payment gateway services to business institutions and other organizations worldwide. The business applications and infrastructure faced downtime that impacted the business revenues.

Solution

  • Assessment Focus: business critical applications and infrastructure to establish root causes of frequent service interruptions
  • Off the back of the assessment, Fulcrum Digital’s solutions prevented the system downtime and ensured that the end-users did not face any issues while using the applications
  • Consolidation of the firm’s internal monitoring tools to one platform  with seamless monitoring
  • Fulcrum now provides ongoing infrastructure management to keep the platform in a healthy running condition
managers evaluating an action plan
managers evaluating an action plan
people in a work meeting analyzing results

Benefits

With an end to failures and interruptions in services, regulatory fines for the firm were eliminated
Business performance improved by 30%
Analytics dashboard helped enable the firm to offer 40% faster resolutions
people in a work meeting analyzing results

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Drop us your details and one of the Fulcrum team will reach out within one working day.

    Let's Talk

    Drop us your details and one of the Fulcrum team will reach out within one working day.